Corporate and RAO Mobile Phones and Non-Clinical Resident Photos
Non- Clinical/ Wound Photo Procedure
Are you taking a photo of a Wound? The below process is for taking photos which are not required to be in PCS. Please find this guide for the procedure to take photos of resident wounds or medical conditions.
Under NSW law, images of residents are considered personal and/or potentially health data and are protected under the Privacy Act, Therefore, images should not be taken of residents without their reasonable consent and personal devices must not be used to take photos of residents.

- Device Limitation: The procedure detailed below will only work on non-roaming (personally allocated) corporate Android mobile devices.
- Photo Authorisation Policy: Currently, only RAOs and Corporate/Administration staff are permitted to take non-clinical photos of residents.
- Please ensure you have the correct authorisation and all required consent before taking any photos.
Part 1: How to Take a Photo on Your Android Device
- Open your phone's Camera app from the home screen or app menu.
- Point the camera at your subject. You can tap the screen on the object you wish to focus on.
- Tap the main Shutter button (usually a white circle) to take the photo.
- The photo will automatically save to your phone's Gallery or Google Photos app.
Part 2: How to Save Your Photo to Google Drive
Once the photo is saved on your device, you can upload it to Google Drive.
Option A: Save to 'My Drive' (Your Personal Corporate Drive)
Use this method to save the photo to your own private drive folder. This is the quickest method for saving to your own drive.
- Open your phone's Gallery or Google Photos app.
- Find and tap the photo you want to upload. (You can also press and hold to select multiple photos).
- Tap the Share icon (this often looks like three connected dots or a '<' symbol).
- From the list of apps, find and select the Google Drive icon. You may need to scroll to find it.
- A new 'Save to Drive' window will appear. Here you can:
- Rename the file (optional).
- Ensure your corporate Google Account is selected.
- Choose the Folder location. By default, it will save to 'My Drive'. You can tap 'My Drive' to select a specific sub-folder.
- Tap Save. The photo will begin uploading to your selected folder.
Option B: Save Directly to a 'Shared Drive' (Team Drive)
Use this method to save the photo directly into a drive shared with your team. This is the most reliable way to ensure the file is in the correct shared location.
- Open the Google Drive app on your phone (do not use the Photos app for this method).
- Ensure you are logged in to your corporate account.
- Tap the Shared tab at the bottom of the screen to find your team's Shared Drives.
- Navigate to and open the specific folder within the Shared Drive where you want the photo to be saved.
- Tap the large Plus (+) icon, which is usually in the bottom-right corner.
- From the 'Create New' menu, tap Upload.
- You will be shown your phone's recent files. You can select your photo from here or tap to browse your Gallery.
- Tap the photo (or photos) you wish to upload.
- Tap Done or Open (this text may vary).
The photo will now upload directly into the Shared Drive folder you had open.
Related Articles
Transferring Calls for Mobile, Desktop and Yealink Phones
How do you access company phone numbers and extensions? The Phone Directory spreadsheet in the CAC Bookmarks section helps to locate the phone numbers for all facilities, including residents. Yealink Desk Phone Step 1 While on an active call, click ...
How to Charge Resident Headphones
How to Wirelessly Charge Your Yealink B76 Headset The Yealink B76 headset offers a convenient wireless charging experience. Here's how to charge your headset and understand its battery life: Charging Your Headset: Ensure your charging base is ...
How to Complete a Resident Access Card Request Form
This article outlines the standard procedure for requesting a resident access card using the BedSense App. Following these steps ensures that all requests are properly logged, risk-assessed, and actioned in a timely and consistent manner. Before You ...
The Resident Connectivity Package and the Ordering / Cancellation Process
What is the Resident Connectivity Package? The Resident Connectivity Package is optional and provides residents with: A connection to the internet, through the CNH Resident wifi, A Senico wireless big-button home telephone; A SIM card on the Telstra ...
Powering Resident Headset On and Off
The Yealink BH76 headset is designed for simple and intuitive use. Here's how to power it on and off: Turning the Headset On: Locate the power button. It's on the right earcup. Press and hold the power button for about 2 seconds. You'll hear a voice ...