Accessing Nurse Call Reports and Calls: A Guide for Management
This guide outlines how to access nurse call information through the Nurse Call Management System (NuCAMS). Keep in mind, your access level is determined by your role and its corresponding permissions within the role based access control system (RBAC).
Viewing Nurse Call Reports > Select 'Admin'
Nurse call reports provide valuable insights into resident needs and staff response times. To access these reports:
- Access NuCAMS: Click on the 'Nurse Call Management System' (NuCAMS) tile on your Google Dashboard.
- Select 'Admin': This will take you to the administrative section of NuCAMS.
- Enter Credentials: Your login credentials will be provided by the IT department and can be securely managed and auto-filled using Dashlane.
- View Reports: You will initially see aggregated nurse call reports for all sites within Columbia Aged Care. To filter reports by a specific facility or compare data between facilities, click 'add locations' on the right-hand side of the screen.
Viewing Active Nurse Call Annunciation > Select 'Station'
Real-time monitoring of active nurse calls is available if required.
- Access NuCAMS: Click on the 'Nurse Call Management System' (NuCAMS) tile on your Google Dashboard.
- Select 'Station': This will take you to the live call monitoring section.
- Choose Location: Select the relevant facility to view active calls within that specific location. Alternatively, select 'Control Station' to monitor calls from all sites simultaneously.
- Enter Credentials:
Your login credentials will be provided by the IT department and can be securely managed, copied, or auto-filled using Dashlane.
Important Notes:
- Role-Based Access Control (RBAC): Your access within NuCAMS is determined by your role. Not all users will have access to both reports and live annunciation; or access to live calls from every site.
- Dashlane: We strongly recommend using Dashlane to securely store and manage your NuCAMS login credentials. This password manager simplifies logins and enhances security.
- IT Support: If you encounter any difficulties accessing NuCAMS or have questions about its functionality, please don't hesitate to contact the IT department for assistance.
Related Articles
Accessing and Using the NuCams App on Your Mobile Device
Step 1: Open the App Open the NuCams App: Locate and tap the NuCaMS app icon on your mobile device. Step 2: Locate your Username In the username field enter in the three letter username and be sure to 'select' the user from the list when it appears. ...Accessing Voicemail for Roaming Workers
Overview This guide outlines Voicemail portion of RingCentral, how to access, and manage Voicemail. When it comes to Voicemail, Columbia Aged Care is divided into two user Groups. Roaming Team Members and Office Based Team Members. Office Based Team ...Accessing Voicemail for Office Based Workers
Overview This guide outlines Voicemail portion of RingCentral, how to access, and manage Voicemail. When it comes to Voicemail, Columbia Aged Care is divided into two user Groups. Roaming Team Members and Office Based Team Members. Office Based Team ...Transferring Calls for Mobile, Desktop and Yealink Phones
How do you access company phone numbers and extensions? The Phone Directory spreadsheet in the CAC Bookmarks section helps to locate the phone numbers for all facilities, including residents. Yealink Desk Phone Step 1 While on an active call, click ...Chromebook Tips and Tricks Guide
Click Here to View