How to Add Self Recovery Details for a Self Password Reset
Overview
Password resets are a common IT issue, but they need not be a headache for you after a nice weekend or leave.
Rather than seeking assistance from IT, you may perform a self password reset
However, if you are receiving this error when attempting a password reset:
This will mean no self recovery information has been given.
This article details the steps needed to add in some self recovery details to enable you to perform a self password recovery.
Pre-Reqs
- An intended recovery email address which does not end in '@cnh.com.au'
- Logged in to a Columbia based device under your own login
Once you are locked out of your account it's too late. The recovery email needed to be added in advance. If you are locked out, you will need to contact the IT Department.
Steps
Upon logging into the Chrome device, open up your dashboard by clicking the Chrome in the bottom center part of your screen:
Once this is open, you will see in the top right of the Dashboard, the full Columbia Logo together with the small Columbia icon.
Click on the small circular Columbia Icon:
That should bring up an option then to "manage your google account":
Once you click on this you will be presented with options on managing your account
Please do not change any other settings other than those shown here, as you may cause damage to your account
You will then click on Security as shown above and then scroll down to the "How you sign into Google" section to find "Recovery email" option:
Click on the RIGHT facing arrow to proceed and enter your recovery email you will use.
Once you confirm this, you will get a final confirmation that the process has been completed, and you now have a recovery email which will allow you to perform a self password reset as per the article above.
Happy password resetting!
Related Articles
How to Add a Password to the Dashlane Password Manager
Video Demonstration Adding a Password To add a new password in Dashlane, simply click on the Dashlane icon in the top right of your Google Chrome browser. Click the + sign in the extension and fill in your account details for the application you are ...How to Access the Dashlane Password Manager
Video Demonstration Digital Vault The Password Manager is used to store all your passwords in a digital vault to protect your information from theft. The password manager you will be using is called Dashlane. It's like a notebook for your usernames ...Password Policy
Please use Dashlane to generate all new passwords. If an exceptional circumstance arises and the password generator cannot be used, passwords must still meet at least the following minimum requirements: Be between eight (8) and twenty-five (25) ...How to Login
Video Demonstration Logging into a Tablet or Desktop Device Enter your email username: = [first].[last]@cnh.com.au Enter your Password: [*********] Insert your yubikey into the tablet and touch it with your finger. After first logging in, you will ...Chrome OS won't allow login after password reset
After a password reset Google Chrome OS asks you to enter your old password so it can associate your files on the machine with your account. However, no files are ever stored directly on the machine itself, they are only stored in Google Drive. An ...