Complete the Approval Request Form

Complete the Approval Request Form

This form should be completed if you wish to seek approval from the executive for one of the following actions:

Change a Role's Permissions
User Specific Requests
Add, remove or otherwise change permissions for any role including a role's access to:
  1. Applications
  2. Drives and Files
  3. Doors
  4. Printers
  5. Google Groups/ Shared Mailboxes
Please note permissions are changed based on role only and permissions cannot be adjusted for a single individual. Additionally, an individual can only be in one role at a time.
  1. Access for External User (Third Party E.g Allied Health to PCS)
  2. Access to Another User's Mailbox
  3. One-Off Access to CCTV Footage
  4. One-Off Access to Door (e.g. Need to access the manager office in their absence)
  5. Request for remote access from overseas
  6. Use of preferred name for a user
  7. Any 'other' request relating to access for which an approval and record keeping is required

How to Complete the Approval Request Form

Step 1: Access UAM from your Google Dashboard


Step 2: Select 'Approvals' from the left hand side

Step 3: Select 'Add' in the top right hand corer


Step 4: Assign your request to the relevant person (normally the COO)

Option A: "Change a Role / RBAC"

Example: all 'RNs' need access to an application feature or all 'Care Managers' need access to a particular door
Please note that requests to change the RBAC cannot be made at an individual user level, IE it applies to the 'role' not the individual
Step 5: Select 'Change a Role/ RBAC'
Step 6: Select the relevant role
Step 7: Select whether you wish to 'Add' or 'Remove' a permission/ resource
Step 8: Select the Resource Type



Step 9: You will be prompted to enter very granular details based on the resources select

Applications
Doors

When you select an application you will be promoted to enter what field you are requesting is activated. 

You must select which field you need access to - noting these need to be configured/ approved one at a time in accordance with the advice above.

We appreciate this may seem arduous, however, each application is quite configurable and the permissions must be this granular to ensure the security and integrity of the IT Environment.

If you are unsure what field / permission you need to select please contact the Software Vendor and/or the IT Helpdesk for Advice.
You must advise us exactly which door you are referring to. The use of rooms is regularly changing (IE offices get moved, rooms get repurposed) therefore every door in every facility has been labelled with a unique number in the top right hand corner.

Please ensure you input the correct door number and/or refer to the floorplan if you are unsure which door to select.

If you are unable to locate the correct door number please contact the IT Helpdesk for Advice.

Learn More: Door Numbering and IT Infrastructure Maps

Option B: "User Specific"

Example: Access to another user's mailbox or overseas remote access
Please note that user specific requests cannot be used to change access to digital resources (such as doors, applications, printers) as these permissions are set based on role not the individual
Step 5: Select 'User Specific'
Step 6: Select the related user (IE the user to which the change will apply)


Complete the Form

Step 10: Please enter a detailed explanation as to the changes required and the reasons why to enable the Executive team enough information to make an informed decision.

Step 11: Select 'Save' in the top right hand corner


No further action is required and the RBAC will be updated and IT Department automatically notified if the request is approved by the Executive.

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